Calls cost £1.53 per minute plus network extras. Call time after the first minute is charged on a per second basis.
Calls from mobiles and other networks may cost more. Advice provided is available free of charge from DVLA.
Information You Can Use, When You Need It
This website provides helpful and convenient information regarding United Kingdom driving licence, vehicles, MOT, SORN and tax disc including advice on the following:
We offer a call connection service, which means you are dialling one of our 09 phone numbers that will appear on your bill, and not the number of the government organisation. This number connects you through to the government department you wish to speak to.
If you find yourself in a queue or disconnected for any reason please call back on the number announced on your call. Alternatively, the contact number can be found on the required organisations website. We are not associated, nor affiliated with any government organisation, but act simply as a cost effective information assistance service.
If you need to apply for, renew or replace a licence, or have any other vehicle enquiry, you may also contact Drivers' Customer Services, Correspondence Team, DVLA, SA6 7JL or the Vehicle Customer Services, DVLA, SA99 1AR. You also may be able to use the vehicle and licensing services at a Post Office®.
Getting the vehicle history report for your car isn't rocket science, but there's a definite technique to doing it correctly. To start with, you need the vehicle VIN number which can be found in several locations throughout the car. By law the VIN number must be prominently displayed in the driver's side door well, the dashboard, on the engine block and on any paperwork that identifies the car and its owner.
Every year hundreds of thousands of vehicles are stolen and many find their way back into the market place. Unscrupulous sellers take the risk that most potential buyers do not do any checks, they just get carried away by a shiny car/van at a “bargain” price. If you buy a stolen car/van you will lose the car/van and your money.
Our database currently holds more than 8 million finance records for car/vans bought on HP or other finance agreements. Many people do not realise that they must pay for the vehicle in full before they can sell it, and others deliberately try to offload their debts. Either way the car/van will be repossessed by the finance company if you obtain it before the finance agreement is cleared, and you will lose your money.
Every year around 500,000 vehicles are written-off by insurance companies. Many written-off vehicles are repaired and are returned to the road, but would you want to buy one? While some have only cosmetic damage which may be remedied by a re-spray or a new panel, others sustain major damage and require skilled repairs. A VIN check will identify a written-off vehicles and will enable you make a knowledgeable decision to accept or reject the car/van.
Calls cost £1.53 per minute plus network extras. Call time after the first minute
is charged on a per second basis.
Calls from mobiles and other networks may cost more. Advice provided is available
free of charge from DVLA.