Calls cost £1.53 per minute plus network extras. Call time after the first minute is charged on a per second basis.
Calls from mobiles and other networks may cost more. Advice provided is available free of charge from DVLA.
Information You Can Use, When You Need It
This website provides helpful and convenient information regarding United Kingdom driving licence, vehicles, MOT, SORN and tax disc including advice on the following:
We offer a call connection service, which means you are dialling one of our 09 phone numbers that will appear on your bill, and not the number of the government organisation. This number connects you through to the government department you wish to speak to.
If you find yourself in a queue or disconnected for any reason please call back on the number announced on your call. Alternatively, the contact number can be found on the required organisations website. We are not associated, nor affiliated with any government organisation, but act simply as a cost effective information assistance service.
If you need to apply for, renew or replace a licence, or have any other vehicle enquiry, you may also contact Drivers' Customer Services, Correspondence Team, DVLA, SA6 7JL or the Vehicle Customer Services, DVLA, SA99 1AR. You also may be able to use the vehicle and licensing services at a Post Office®.
Getting the vehicle history report for your car isn't rocket science, but there's a definite technique to doing it correctly. To start with, you need the vehicle VIN number which can be found in several locations throughout the car. By law the VIN number must be prominently displayed in the driver's side door well, the dashboard, on the engine block and on any paperwork that identifies the car and its owner.
In 2002, the Executive Agency of the Home Office founded the Criminal Records Bureau in the U.K., as part of part V of the Police Act of 1997. People were becoming concerned with the safety of children and vulnerable adults, and the bureau was formed to perform criminal record searches for potential employees. The police forces did not have the time or resources to deal with the high number of requests for criminal record checks, and so the bureau was formed. The CRB also receives information from the Department of Health and the Department of Education and Skills.
The main objective in creating the CRB was to facilitate access to offensive records so that employers could make better hiring decisions, regarding sensitive jobs dealing with children and other vulnerable persons. Applications for criminal record checks supposedly take anywhere from 10 to 28 days, depending of the disclosure level, yet because the CRB is such a new bureau, it often takes much longer. If someone wants to conduct their own offensive record search, then the CRB is not involved and he or she must request “subject access” from the British police force.
The Criminal Records Bureau has two different levels of disclosure, which are Standard and Enhanced. The standard level of disclosure is used in the cases of people who sometimes work with children, or for people who have highly responsible jobs, such as accounting. When a criminal record search is conducted, the Standard Disclosure gives details of convictions, cautions, reprimands or any final warnings the applicant has received. It doesn’t matter when the incident occurred.
The Standard Disclosure also states if the individual has ever been banned from working with children or vulnerable persons. Enhanced Disclosure is used in the cases of those who work with children or vulnerable adults more often than not. Doctors and social workers must have Enhanced Disclosure and the police must also do a new criminal record search.
The Criminal Records Bureau is basically the United Kingdom’s response to too much paperwork at their police offices. The police simply didn’t have the time to conduct all those offensive record checks. Therefore, they created a whole bureau to deal with that side of things.
The idea behind the bureau is to make the U.K. a little safer for children and vulnerable adults by having offensive records available to most anyone. When applying for criminal record information through the bureau, allow at least 10-28 days before expecting a response.
Calls cost £1.53 per minute plus network extras. Call time after the first minute
is charged on a per second basis.
Calls from mobiles and other networks may cost more. Advice provided is available
free of charge from DVLA.