Calls cost £1.53 per minute plus network extras. Call time after the first minute is charged on a per second basis.
Calls from mobiles and other networks may cost more. Advice provided is available free of charge from DVLA.
Information You Can Use, When You Need It
This website provides helpful and convenient information regarding United Kingdom driving licence, vehicles, MOT, SORN and tax disc including advice on the following:
We offer a call connection service, which means you are dialling one of our 09 phone numbers that will appear on your bill, and not the number of the government organisation. This number connects you through to the government department you wish to speak to.
If you find yourself in a queue or disconnected for any reason please call back on the number announced on your call. Alternatively, the contact number can be found on the required organisations website. We are not associated, nor affiliated with any government organisation, but act simply as a cost effective information assistance service.
If you need to apply for, renew or replace a licence, or have any other vehicle enquiry, you may also contact Drivers' Customer Services, Correspondence Team, DVLA, SA6 7JL or the Vehicle Customer Services, DVLA, SA99 1AR. You also may be able to use the vehicle and licensing services at a Post Office®.
Understanding the changes in the automotive world is important for all drivers. Automobile news can impact your immediate driving decisions; and long-term changes, such as new legislation that deals with cars or drivers, may require a change in your driving habits.
If your vehicle is stolen you should report it immediately to the police. The police will notify the Driver and Vehicle Licensing Agency (DVLA) of the details of the theft and any recovery of the vehicle on your behalf.
Before calling the police to report the theft of your vehicle, make sure you have all the vehicle details to hand like registration number, make, model and colour of the vehicle. The police will give you a crime reference number which you will need in the event of an insurance claim and claim for a refund of vehicle tax on your tax disc.
You will need to contact your insurance company immediately for advice. If your vehicle is not recovered and your insurance company pay-out a claim, then you should tell the DVLA the date the payment was accepted and the name and address of the insurance company.
You should complete the Notification of Sale or Transfer or V5/3 part of your registration document or the V5C/3 yellow section if you have the new style registration certificate. If your insurance company requests the whole of the registration document or certificate you should tell the DVLA in a letter giving the details of the insurance company and the date of the claim.
You can apply for a refund on your vehicle tax if your vehicle has been stolen and not recovered. Many vehicles are recovered within a few days of theft, so it is advisable not to make the application until about seven days after the theft. A special application form V33 is available for this purpose. You will need the crime reference number given by the police. Further information on applying for a refund can be found on the link below.
Calls cost £1.53 per minute plus network extras. Call time after the first minute
is charged on a per second basis.
Calls from mobiles and other networks may cost more. Advice provided is available
free of charge from DVLA.